Visual Flow Builder

Design Messenger automation visually with reusable flows and structured bot journeys.

Visual builder Flow automation Import & export

What is Visual Flow Builder?

Visual Flow Builder lets you design Messenger automation visually — arranging reusable conversation flows into structured bot journeys without writing code.

Instead of scripting a bot, you build it as a flow: each step of the conversation is a visual block, and you connect blocks to define what happens after each customer response.

Flows can be organized, and the supported connectivity features let you export and import flows and review them in a tree view. The builder works with your Messenger bot so the journeys you design run on your connected Pages.

What You Can Do

Visual flow design

Assemble bot conversations from visual blocks rather than code.

Reusable flows

Build a flow once and reuse it across the bot journeys you configure.

Import, export & tree view

Transfer flows between workspaces and review their structure with the supported connectivity tools.

Structured bot journeys

Design multi-step conversations with clear branches for different customer answers.

How It Works

01

Open the flow builder

Start a new flow from the Messenger automation area.

02

Add blocks

Place message, question and action blocks to define each step of the conversation.

03

Connect the path

Link blocks to route customers through the journey based on their answers.

04

Attach and publish

Attach the flow to your Page or bot and let the Messenger integration run it.

Common Use Cases

Designing a welcome journey for new conversations.
Building a qualification flow that captures what a customer needs.
Structuring a support triage conversation.
Creating a simple onboarding sequence for new subscribers.

Benefits

No-code bot design for your team.
Clear visual structure that is easy to maintain.
Reusable building blocks across multiple journeys.
Easier handover when a new person takes over the bot.
Flow functionality reflects the current product modules. Advanced drag-and-drop or builder behaviors apply only where the platform actually provides them.

Ready to get started with Visual Flow Builder?

Explore Visual Flow Builder in a BigShortAds plan that fits the way your business communicates.